Pete, Worcester Rd, Droitwich
Many thanks for sharing the information about the new mast at Esso garage 130, Worcester Rd on your website.
I rang AT800 this morning after initially being told they had no knowledge of the mast, they agreed to send a filter!
Apparently they have received a large number of calls about this anonymous mast.
I will certainly recommend you in the future and use myself if needed.
Shaun Kear, St Peters, Worcester
Very pleased with the service I received from Jeremy and for a fair price.
He was polite, friendly and informative.
A pleasure to deal with.
Kathy Shannon Linck, Warndon, Worcester
Jeremy is friendly and very helpful.
I hadn't got any channels at all which as it turned out was due to a new mobile phone mast which had been put at the end of my road.
He diagnosed the problem quickly and even helped me get in touch regarding the mast and problems it had caused me.
Would highly recommend him and will do so to all of my friends.
Kevin & Sally, Worcester
We had a confusing problem with channel reception - one day BBC but no ITV/channel 4 etc, next day vice versa - no apparent logic, very frustrating.
Jeremy was punctual and communicated ahead to give e.t.a which was helpful.
He not only resolved the problem but explained how it was to do with the options of transmitters in this area, and then showed us how to deal with it should it recur.
Nice to deal with someone who is honest and enthusiastic about their business.
More than pleased with the excellent service from Jeremy early this year.
Arrived on day and time arranged.
Now have downstairs and bedroom televisions receiving all channels with excellent reception more than pleased would highly recommend.
Thank you Jeremy
Robert Angell, Hadley, Droitwich
Thank you Jeremy for an excellent service today.
We phoned yesterday and arranged for your visit today.
We had a seemingly insurmountable problem which we couldn't resolve with our rather difficult range of unconnected TV's.
Jeremy understood the problem at once and devised a solution. We were up and running within the hour, a very friendly and very efficient service indeed.
Thankyou, Robert Angell
Roger Powell, Crowle
Jeremy came out on the day I rang which was great service.
He solved my problem with missing HD channels and was most knowledgeable on all aspects of television reception.
I would highly recommend Jeremy.
Matt Williams, Callow End
I Phoned Jeremy when my mothers TV reception was failing.
She lives on her own and I was unable to get over to her.
He said he would get there asap to take a look.
I phoned my mother to tell her that a chap called Jeremy would be calling to check her reception, he arrived as I was on the phone to her.
What a service!
Thank you Jeremy.
Tim Ingman, Worcester
Jeremy set-up my Sky system some years ago, and we’ve never had any problems with it, as opposed to our neighbours who used some cowboy outfit and have had to call them back several times
So when I suddenly lost the Freeview signal to my TV, I looked him up again and gave him a call.
Jeremy arrived when he said he would and within 10 minutes had identified the cause of the problem. Fixed it within the hour. It turned out to be a faulty 12 volt power supply feeding the booster in the loft. I had mistakenly assumed that this was the booster itself!
I can’t recommend Jeremy high enough and wouldn’t go anywhere else.
As well as being a thorough professional, he’s also a very personable man to deal with!
Henry and Lydia, Droitwich
Jeremy was prompt, friendly and professional.
After carrying out some tests, he explained in simple terms what the issue was and fixed the problem, restoring all our channels at a great price.
Jeremy is more concerned with finding the problem and fixing it rather than creating work for himself to boost the sale as can be found with large companies now a days which was refreshing to see.
It was a pleasure to deal with Jeremy - as well as being an expert in his field, he is a really nice chap too so we would recommend his service to anyone.
Dave & Fiona Hudson, Pershore
Thank you for such an efficient and professional service!
We have no hesitation in recommending Jeremy.
Roger & Catherine, Hallow, Worcester
A big thank you for trouble shooting and rectifying our troublesome terrestrial TVs.
Great to see the full pictures again!
Best wishes, Roger and Catherine
Bob & Maggie Carpenter, Worcester
Upon researching my current TV problems I found Jeremy’s website and I could immediately see he knew the area’s issues and that his approach was very professional not the experience we have had with 2 different aerial fitters recently used.
Jeremy is a very personable and polite tradesman and really knows his subject.
He explained his proposed options & solutions clearly before starting work on a Free-sat dish installation which was completed extremely neatly.
The next job was to discover the mystery of missing HD channels from my terrestrial aerial despite getting extremely good signals for all other channels.
After using his metering equipment and a visit up to the masthead he discovered that completely the wrong filters had been used and were actually blocking the HD signals.
This work was undertaken in October 2016 by a Group set up under Government direction to help viewers who rely on Free-view for TV when 4G mobile services at 800 MHz are activated in their area! Problems Solved.
Jeremy - a real pleasure to have used you to sort out my problems and I shall have no hesitation in recommending you.
Mr & Mrs Devey, Bentley, Nr Bromsgrove
Jeremy replaced our old aerial and created a suitable area on the chimney breast to fix a bracket to attach the new one to.
He did an excellent job, especially considering how difficult access was and the very unpleasant weather conditions.
He is happy to take his time to ensure things are done properly, such as skillful optimisation of the orientation of the aerial, and all for a very modest cost.
We now have twice as many channels as we used to get.
Jeremy is a true professional who is a total pleasure to deal with, from responding to the initial phone call to completing the task.
We thoroughly recommend him
Paul & Alison Crickmore, Little Witley
Having recently moved to the area, we inherited several issues regarding the TV reception in our new home, so we contacted Jeremy.
He proved to be a real gem, and extremely professional.
After promptly returning our call, he arrived at the agreed time and immediately set to tackling the various problems in a methodical way, identifying and correcting all the issues within an hour.
His polite and friendly approach is very refreshing, the knowledge he has in his field of work is truly encyclopaedic and the passion he has for the subject is self evident when you talk to him.
We have absolutely no hesitation in recommending Jeremy to anybody.
Sallie Hewitt, Holt
I would highly recommend Jeremy to anyone without fear of them being disappointed.
To find a tradesman who is a genuine help to his customers is a delight and so unusual these days.
He isn't just out to make as much money out of his customers like so many others. He will find out what the problem is before visiting in case it is something he can talk you though over the phone, rather than wasting his time and your money.
When I have a viewing issue with my TV which is more often than it ought to be purely because of where I am situated, my first port of call is his website as he usually has up to date information on any problems with the local transmitters.
He never makes me feel as if I am a nuisance and has a very pleasant manner about him. For me customer service is the key factor in using a tradesman, the fact he is available for the long hours and 7 days a week and always returns your calls says it all.
If only everyone worked with the same commitment and attitude, the country would be in a far better state.
Once again thank you for your help Jeremy.
Richard Y, Grafton Flyford
I contacted Jeremy Billingham because of severe interruption of the television.
Jeremy arrived next morning on time exactly as promised.
He was exactly as his web site suggested.Jeremy was first class, pleasant, knowledgeable and honest.
I would heartily recommend him.
Andy G, Inkberrow
I used Jeremy on the advice of a friend and can now see why she gave me his name.
Professional, highly competent and explained everything in no nonsense language, not to mention going the extra mile on an unrelated challenge.
I thoroughly and highly recommend him.
Colette, Astley Burf, near Stourport
Jeremy Billingham is a 'true professional' and a gentleman. A pleasure to deal with.
If your tv fault can be rectified without a visit to your home, Jeremy will talk you through all the steps and has a very patient and pleasant manner.
He is more than happy to oblige at ... 'no cost' !! Now that is a gentleman!
Customer service is paramount to him and his business. Jeremy has completed several installations for me over the last twelve months including the installation of Humax Sat Boxes where a visit to my home was necessary.
It was a pleasure to have work completed by a company who respected your home and belongings, my home was left spotless. I have also had a telephone consultation recently with the usual service.
I cannot recommend his services highly enough. For first class service.....pick up the phone to Jeremy
R G, Bromsgrove
I have been using Jeremy as our installer/adviser for well over 20 years now and I can unhesitatingly recommend him for his professionalism and unfailing courtesy.
His extensive knowledge, his experience and attention to detail ensures excellent service on every occasion.
Thank you Jeremy!
Annetta Rodway, Rushwick
How reassuring it is to know that there are still tradesmen who take a pride in their work and are still committed to good customer service....and Mr. Billingham is one of them.
Frustrated by firms in Worcester who failed to turn up as arranged to assess the job and give an estimate, only to find when they eventually turned up, they shied away from the prospect of erecting a new aerial on my chimney, insisting it would have to go on the wall of the house with the old aerial remaining in situ, I went in search of another aerial technician and luckily landed on Mr. Billingham's informative website.
On contacting Mr. Billingham and explaining my predicament he immediately looked on Google street view at our 1950's house and assured me he would put my new aerial on the chimney.
True to his word I now have a new aerial on the chimney! He is personable, knowledgeable about his trade, happy to show and discuss the specifications of the products he is using, as well as being agreeable for customers to watch him at work if they wish to do so.
He explains faults and even showed us just how badly the original external cable had deteriorated! He also put an aerial lead in to our bedroom as well, with no disruption to decor and tidied up after drilling the hole for the cable, even vacuuming dust behind the unit which was not caused by his drilling!
Very professional, and would highly recommend.
Sarah Johns, Worcester
My husband and I were recently having some work done to our house when our sky cable was accidentally cut.
I found Jeremy's details by looking on-line, without any previous experience of dealing with him we decided to take a chance- we needn't have worried! We called him and straight away and he called us back.
He came around the same day and was so professional, diligent and passionate about his job. The years of experience that he has and above all his pride in doing a great job shone through.
He was very efficient, thorough, excellent value for money and explained exactly what he was doing at each stage.
We cannot recommend him highly enough whether you research and plan to book him or use him off the cuff like we did. If only all customer service experiences could be so good.
Dr Michael Harrison, Droitwich
From 1st June 2016 the BBC made changes to the transmissions and I together with several hundred people in Droitwich lost all BBC non-HD services, which included the Midlands news programme, which I like to watch.
The BBC deny that there is a problem with the Bromsgrove mast but there clearly is a problem.
In sheer frustration I telephoned Mr Billingham, he came within a few hours, and after a great deal of trouble he restored my TV service by re-aligning the aerial & changing it from Bromsgrove to Sutton Coldfield and retuning all my TV sets.
A highly professional engineer, a pity the BBC engineers are not of the same quality. His work is precise and his charges more than reasonable. If you need an aerial engineer you will not find one better than him.
Dawn Lucas, Worcester
Would like to say a huge thank you for your services today, coming out on bank holiday very professional service I would definitely recommend you.
Kind regards Dawn Lucas
Mrs Edwards, Droitwich
Hello Jeremy - just had to drop you a line to say thank you so much for your prompt and efficient service yesterday.
Having called you on a bank holiday you were there the next morning providing excellent service and advice.
Having poor experience with the previous aerial - it was refreshing to find somebody so thorough and informative and also so reasonably priced - we only wish we had come to you 6 years ago !
What a fantastic service you provide - you will be highly recommended.
Thank you. Mr & Mrs Edwards, Droitwich.
PS. Excellent website too!
Beth Pickering, Barbourne, Worcester
If you're reading this, doing a bit of research before choosing somebody to come help you with your TV and aerial problems, you're on the right website, so pick up the phone and call Jeremy.
He gets a massive 10/10 for service, promptness, value and personality. He charged us less than half of what it could've cost us and he was fast, tidy and professional.
I will be recommending him to everyone. Don't go anywhere else!
Jeff, Barbourne, Worcester
I contacted Mr Billingham on the strength of his website.
He responded very promptly and was able to visit within a couple of days.
He is very professional and knowledgeable and resolved the TV signal problems quickly without the need for me to spend hundreds of pounds on new equipment.
I can thoroughly recommend him.
T Martin, Addison Road, Worcester
A quick email to express my thanks at the speed and courtesy with which you resolved the issue regarding a faulty TV aerial.
Thank you again for your quick response and your professional approach in dealing with the fault.
Regards, T Martin
Nigel Haigh, Nunnery Lane, Worcester
Thank you very much for your excellent service yesterday.
This must be a record for the fastest callout ever, 3 minutes from my telephone call to you arriving!
It was a delight to deal with someone with such excellent technical skills and local knowledge.
My problems were rapidly diagnosed and speedily fixed at what I consider to be a very reasonable price.
I will be very happy to recommend you to others.
Regards Nigel Haigh
Mark, Elmbridge, Nr Droitwich
Great remote diagnosis of my problem this afternoon. I have followed your advice and resolved it now.
Thanks very much, great service.
Janet F, Doverdale Nr Droitwich
I'd Just like to say how happy I am with the aerial work you did for me.
The professional manner in which you carried out the work and the way you explained at every stage what needed to be done and why.
Also the time you spent making sure everything was as good as it could possibly be. Thank you. I would highly recommend you.
Mr Gould, Droitwich
(Click to enlarge
It was while sorting through some papers in my home recently that I came across this old letter.
Although this rare, hand written thank you note is now over 20 years old I've included it here as a nice reminder of how things were done before email and other electronic means of communication took over, it also goes to show that my work was as much appreciated back then as it is today.
Eileen Mccrea, Bromsgrove
THANK YOU. Always hearing horror stories makes most people worry. Jeremy was a delight, he answered all my questions, and believe me I had plenty, he put my mind at ease that he would look after my elderly mother who lives on her own.
Jeremy went to her house, did a great Job & charged a fair price. Mother thought he was wonderful and also felt safe and confident that he was doing the right job and not selling her something she did not need (believe me if she gives praise then he must be good)
I would recommend this gentleman to anyone.
Sue Parrott, Worcester
Thank you for your prompt and efficient service earlier this week. It was a pleasure doing business with you. I highly recommend you to anyone wanting quick solutions to aerial problems.
Kind regards, Sue
Tim Bennett, Worcester
Hi Jeremy. I rang you last week to say I live in Barbourne and have problems with our HD reception.
You kindly advised us about the 4G mobile phone mast installed in July on a nearby office block. I read your blog and contacted 4G on Thursday and an engineer arrived on Saturday.
The problem is now resolved. Thank you very much for your advice and we greatly appreciate your assistance in getting this matter resolved.
Kind regards Tim and Ann Bennett
Stephen Webley, Bromsgrove
Hi Jeremy, I wanted to send you a note of thanks for the brilliant job you did at our home.
Having never had to rely on a TV/aerial installer before, it was quite daunting after the horror stories you hear about people miss-selling and the number of companies that exist when searching online.
After a free quote from a company who wanted over £300 just for a new aerial and to point me to a totally different transmitter I knew straight away that something didn't seem right. Then I stumbled on your website and after a 5 minute conversation with you over the phone I knew you were the guy to help me out.
I really appreciated your honesty and professionalism and would absolutely recommend you to anyone who needs your services. I went from 60 ish TV channels to over 130 with additional HD content on Freeview! Extremely happy customer indeed!
Katie Howse, Bromsgrove
Having received a quote from another local company stating we needed a new digital aerial and booster box totaling over £250, I was thrilled when Jeremy completed the job required for only £80!
We had an existing terrestrial TV cable rerouted to our daughter's room, a magic eye installed in our bedroom enabling us to watch SKY TV upstairs, and whilst he was at it he noticed the waterproof cover for the cables on our SKY dish was not fitted correctly so he fixed that as well!
We couldn't be more pleased and would highly recommend Mr Billingham to anyone needing aerial repairs or upgrades.
With elderly parents living some distance away from me I need to reassure myself that those that I ask to help them are the right kind of people.
To be honest its a constant struggle trying to find reliable and honest business people and tradesmen that I can trust to deliver for my ailing Mum and Dad.
Jeremy is one of those all too rare finds. I found him easy to communicate with, professional yet warm. My parents found him charming and very good at what he does.
As both a businessman and a 50 year old concerned son, I have no hesitation in recommending Jeremy's services.
Simon Orme, Worcester
Following my Aerial replacement yesterday, i wish to add my Testimonial to the others on this web page, as these were one of the main reasons i selected Jeremy.
Finding someone who is so enthusiastic and yet careful and precise in their work is rare nowadays. From the initial phone call to the visit, everything was handled very professionally.
Jeremy was spot on the time agreed, and carried out the required work very efficiently. Once the Aerial was installed the testing was completed in the house until everything was to Jeremy's satisfaction, something i hadn`t expected and was very impressed with.
A very thorough job and a service i will certainly be recommending to friends and family!
Paul Knight, Droitwich.
Hello Jeremy just wanted to add to your long list of testimonials.
Answered my evening enquiry promptly and arrived as you said you would at 9:00 the following morning quickly ascertained the problem with my TV signal reception and sorted it out in the most competent and professional way.
I now have perfect reception and HD channels I didn't know existed.refreshing to know good service still exists, many thanks.
Mike Humphreys, Wyre piddle, Pershore.
Many thanks for coming out so promptly to install the aerial for me and for doing such a thorough and very professional job.
It's very clear from the way that you carry out the work that you put quality first and the advice you gave about tuning into the most suitable transmitter was very comprehensive indeed.
Thank you so much.
Hello, just to say a very big thank you for the aerial installation you did for us on Monday.
We would definitely recommend you and advise people to stay away from the 'bigger' companies!
You did a fantastic job, once again a very big thank you.
Janet Molloy, Wychbold
Good Morning, I would like to thank you and your assistant for rectifying the problem we were having with our television reception.
We were amazed at how quickly you were able to respond just a few hours...brilliant.
Within no time at all you had located the malfunction, after careful diagnosis all our favourite channels were restored. We have already recommended your services to a work colleague.
Thanks again Peter and Jan
Lynne and Andy, Wychbold.
Hi Jeremy, just wanted to say thank you for coming out to sort our TV issues so promptly and efficiently and for all the advice you gave us.
I will have no problem recommending you in the future,
Lynne and Andy
Laura and Neil, Warndon, Worcester
Hi Jeremy. Thanks very much for fitting our aerial. Fast, efficient, and flexible.
I know nothing about TV aerials personally, but you're in safe hands with this A++ professional. Cheers! I'm off to watch Eastenders now...
Many thanks Laura and Neil.
Peter, Claines, Worcester
Hello Jeremy, Just a quick note to thank you for your excellent work in solving my recent digital aerial problems. I am happy to say that we have not had any problems since and we are entirely happy with the job you have done!
It can be difficult to find reliable trades people just by looking through the telephone directory. Full page glossy advertisements from large companies are no guarantee of a satisfactory and competent job.This is why it is important to get testimonials from satisfied customers.
I would therefore have no hesitation in recommending you to anyone looking for any aerial installations or repairs. Your work has been thorough and professional and I appreciated the time spent explaining what you are doing and what solutions are available to rectify any problems.
I am reassured by your use of a meter to check and test for signal strength before and after. An essential piece of kit which surprisingly not all installers use!
Once again many thanks. Peter
Mrs P Williams, Droitwich
I have no hesitation in recommending Jeremy Billingham for TV aerial installations and repairs.
I first called Jeremy almost 17 years ago when I had recently moved to Droitwich to add a satellite system and to fit additional TV sockets around the house.
Over the years, since then, I have called on his services a few times to upgrade systems and add more TV sockets.
Just recently, I noticed my old analogue TV aerial had become loose and I called Jeremy late on a Saturday and although it was short notice and he was busy, he still managed to visit on the same day and replaced with a new digital TV aerial.
He is very knowledgeable, reliable and helpful – a truly professional service.
I know I can trust him to offer me accurate advice with sensibly priced solutions and there is no other TV installation service I would use.
Thank you Jeremy – you provide a fantastic service.
Darran Ford, Licky End, Bromsgrove.
I tried my own aerial installation but failed miserably.
I then had a quote from a larger firm in Bromsgrove that came to over £200. Jeremy fixed the problem within half an hour with ultimately professionalism for a quarter of the price.
Thank you Jeremy, you've become my go to aerial guy!
Don't waste money with cowboys, Jeremy is your man.
Mark Cope, Droitwich
We had just moved into a property in Droitwich and found that we had no signal whatsoever at any aerial points.
I wanted to find a local person to give my business to and found Jeremy's website which mentioned he covered Droitwich amongst other places in Worcestershire. I gave him a call and he answered while up a ladder at another job.
Jeremy was with us that same day and had no hesitation in jumping in the loft and talking me through what was wrong and what he needed to do to get things running.
Within 20 minutes he had reconnected the aerial to the distributor box and ensured we had signal in all the rooms we needed it. I couldn't believe he managed to fit us in on the same day I had called.
Great service, very polite and personable man, I'll be telling all my friends and family about Jeremy and advise them to look no further if they need an aerial or satellite expert.
Edward Whitehead, Worcester
Jeremy is exactly what I wanted - someone personal, yet professional, who went out of his way to make sure he gave the best possible service.
As he works by himself, you know exactly who you're dealing with and he's refreshingly honest and straight forward. Many thanks!
Mrs S A Higgs, Fernhill Heath
I came upon Jeremy's website after finding out that our previous aerial installer had been on BBC Rogue Traders!
I was immediately impressed by the number of recent testimonials received by Jeremy which indicated that he knew what he was doing therefore left a message and was almost immediately called back and a call out arranged for the following day.
Jeremy arrived when he said he would and immediately got to work diagnosing our problem - following the February storms we had had no TV reception whatsoever, which was not remedied when they died down.
He diagnosed a fault with our amplifier (which he noted was unusual in the make we had) and then changed to a new one. He also went onto the roof to check the existing digital aerial. This was fine.
When reception was still not restored, it was decided to realign our aerial to Bromsgrove (it having been pointing through tress to Malvern since our aerial fitting in 2009). These actions resolved matters and picture was restored, but still not to Jeremy's satisfaction as not all channels could still be received. He therefore agreed to come back later to fit a further (brand new) amplifier which he considered would completely resolve matters. True to his word, he returned at 7.30pm that evening to fit a new amplifier and hey presto, everything fully working with HD channels too.
A very efficient, thoroughly professional service. I would have no hesitation recommending Jeremy's services to anyone with aerial issues.
Chris Harrison, Droitwich
Jeremy assisted me with getting the TV aerial socket working in the bedroom of my apartment.
After a few quick tests and switching connections problem was solved simply and efficiently.
Jeremy is thorough and professional in his approach and I would highly recommend him to anyone.
John Wood, Grafton flyford.
Following the recent storms, the TV reception in our house became intermittent then suddenly failed, leaving me with an irate daughter and a series link crisis. I checked online for someone in my area and came across Jeremy's website.
What stood out to me was Jeremy's focus on customer service. Following a quick call, Jeremy came out to me the same day, and after a short period of considered analysis, isolated the fault to the amplifier on the roof aerial.
Having all the tools with him meant that Jeremy was able to climb onto the roof, fix the problem and test the fix back in the house. He even provided a replacement signal booster, and re-tuned my daughter's TV all for a very reasonable price.
We intend to extend the house at some point, and I will definitely call Jeremy back for his advice.
A Hall, Bromsgrove
I spent an hour searching the web this morning for an aerial fitter.
Having previously had bad experiences of being overcharged by inexperienced people I carefully checked sites and cross referenced them. It's clear when you do this that many are advertising themselves as something they are not.
Then I found Jeremys website and thought how honestly he presented himself.
A quick phone call to him and my impressions were reinforced. He turned up on time and did an excellent job.
I would certainly reinforce comments that I see others have already made - friendly, professional, accommodating, knowledgeable, experienced, integrity.
Paul Westwood, Droitwich
Jeremy approached the aerial installation in a professional , measured and clear manner, with full explanation throughout, testing signal strength and advising that a booster would not be required , and thoroughly checking after installation.
Most refreshing to find such an honest and professional tradesman.
Jonathan, Holberrow Green, Feckenham
I searched online for an aerial specialist and came across Jeremy's website.
I got the impression that he knew what he was talking about and I could see that he had good feedback.
After initial phone contact he arranged a visit and the impression that I had formed from his website was upheld when he walked through the door and immediately diagnosed the problem, just from experience.
I was relieved that it was such a simple solution, and on reflection it says a lot for Jeremy's integrity that he didn't try to find a more expensive problem to solve.
Tina, Warndon, Worcester
I called a couple of other firms before I found Jeremy's number. None of them had seemed particularly bothered, nor were able to understand that "sometime tomorrow" is no use when you work from home and have only specific times in the day when you can let people in.
Luckily I found Jeremy next, who gave me a time and stuck to it, was friendly, helpful and efficient.
The fault was quickly fixed and he even checked my other cables just in case.
A reasonable price as well. I certainly won't hesitate to call him again if we have any other problems.
I have always been impressed with Jeremy’s standard of work, also with his friendly, but courteous, manner.
He has integrity, is always professional but also very approachable.
I would have no hesitation in recommending Jeremy, nor to have him work in my house unsupervised.
Dr Michael Harrison, Droitwich
I have used Jeremy's services again. I thought I had a major problem with my aerial.
He came within two hours and sorted the problem out which proved not as great as I thought. His work is of the highest standard and prices reasonable.