Thank you again for solving the problem so quickly.
Thank you again for solving the problem so quickly.
A thoroughly professional approach, polite, pleasant and excellent service.
A man who clearly enjoys his job, is knowledgeable and communicates very well with customers.
I went with Jeremy for the work on the strength of other testimonials and I'm pleased to say he lives up to his excellent and ever growing reputation.
A pleasure to deal with, knowledgeable and seriously helpful.
If I ever need related services in the future he'll definitely be my first port of call.
Many thanks Jeremy
You clearly have years of valuable experience and did your very best to explain to us what our problems might be without muddling us with loads of technical jargon.
Your very reasonable call-out fee was enough to cover the work you carried out. We are so relieved to have found a reliable local TV service engineer.
As it turns out he was in the area and before we even finished the call Jeremy was outside my front door. Now that's what you call service!
Job was completed in no time, despite the difficulties left behind by previous occupants, and at a bargain price too.
Jeremy also installed an aerial for my father in law some years ago and impressed us so much we kept his details.
Don't waste your time leaving messages for people who don't call you back.
Just call Jeremy.
His approach was thoroughly professional checking all aspects to establish the problem.
New aerial fitted and again re-checked all the systems, retuning where necessary.
Very polite, efficient and reasonable price bearing in mind the time spent.
Would recommend to anyone.
All channels and programmes are now are now working with superb picture quality. A brilliant job completed with a smile. 😀😀
I strongly recommend Jeremy to anyone who has TV / aerial problems of any sort. I rang him early yesterday morning, and despite him having had a very busy day, he arrived early evening.
His professional and systematic approach was soon apparent, and the problems were soon identified. Resolving the issues were labour and technically challenging, but Jeremy did a brilliant job, taking just over two hours to complete.
The last hour was completed in the dark, but with “twin headlights” on his head, it was not a problem. Jeremy is pleasant, polite, extremely knowledgeable, a true professional, and a credit to his trade.
His fees are also very competitive.
Cannot recommend him enough. You will not get anyone better.
You managed to sort out my problem of signal loss, possibly due to the thunderstorm the night previous, and to get me going again within the hour.
I am very grateful for the speed in which you reacted to my call and your expertise in the way you solved the problem.
Best regards Alan
A big thank you for sorting out our tv/aerial problem yesterday.
I was immensely impressed with your thoroughness and efficiency in deducing the causes of the problem.
The result was 100% successful and we are very happy with the outcome. The charge for your services was extremely reasonable for such dedicated work.
We will happily recommend your services to friends and colleagues should the need arise.
Best wishes, Alan
What can I say, a man of many talents!
Making contact with Jeremy he suggested that he could come out the following day but as the weather was forecast to be poor we arranged for a visit on Saturday morning.
Jeremy arrived within a minute or two of the arranged time, and immediately inspected the aerial from the ground, despite my initial thoughts that the aerial was the root cause of the reception problem Jeremy assured me that it probably wasn't the reason for the loss of TV pictures.
Showing him the cupboard to the side of our converted loft where all the TV cables and equipment is housed and with a meter in hand Jeremy quickly diagnosed the problem as being a faulty booster.
I inherited all of the contents of the TV cable cupboard when I purchased the house 6 years ago but Jeremy explained that some of the equipment was not only out of date but there were bits there that were totally redundant, so he suggested a re-configuration and makeover.
Leaving Jeremy to his own devices in a little over 2 hours not only were our TV pictures restored but there were now channels on the TV's that we'd never had before!
As regards my TV cables cupboard.....WOW!!! what a transformation, from a complicated, messy mass of cables and non working booster boxes etc to neatness, simplicity and a functional TV distribution system.
Many thanks Jeremy, fantastic job.
PS: please feel free to display on your website the before and after photos you took of the cupboard.
Click on the puppy to enlarge.
Keep up the good work.
I was very impressed on how efficient you were and that it was no trouble to work outside the "box".
Thorough, competent and efficient service.
I would highly recommend.
I have a brilliant picture and am now enjoying my man cave.
Then just over a week ago we lost nearly all of the channels on the free sat system.
So I looked in the local news papers and on the internet and found Jeremy Billingham who was a local TV reception specialist. After a quick phone call, I had arranged for Jeremy to come and take a look at our problem with the free sat system.
On arrival and on time, as promised. I was greeted with a well spoken gentleman who was very professional, and knows his profession in side out , after inspecting the dish and doing many tests with his equipment. (All the time explaining exactly what he was doing during these tests) he found that the LNB had small cracks to the surface, which was allowing it to fill with rain water, which we have had plenty of over the last few weeks,
Jeremy quickly replaced the LNB , continued to run more tests , checked that everything was as it should be, alignment , position etc , even rechecking that all the fixing were still secure as before.
Now we have all the channels back.
Great work and very well done !
Jeremy is a true professional who is a total pleasure to deal with, from responding to the initial phone call to completing the task.
This is the first time I have used his services, and now, he will be the only one I will use in the future.
Very highly recommended, but don’t just take my word, please take a look at his brilliant web page and see for yourself.
Jeremy was out within a couple of hours of being contacted and all the problems were identified and solved within an hour or so.
Cannot recommend highly enough, brilliant job.
Very definitely now my go to guy.
Jeremy quickly sorted out a poor reception problem with my televisions and was extremely knowledgeable about all aspects of his job.
He only carried out work that was necessary and found that his fee was very inexpensive for the time he was on site.
I would highly recommend Jeremy Billingham to anyone seeking any Aerial or Satellite work carried out.
Jeremy was recommended to me so I gave him a call and he visited the same day.
Despite having to work outside in freezing weather he did an excellent job and quickly too.
He is very pleasant and polite, very knowledgeable, professional, efficient and careful. True first-class personal service.
A pleasure to deal with, highly recommended.
Jeremy discussed the job with me first, then did the job with care as if it was his own home, as well as finding and fixing mistakes made by the person who wired the house.
I am happy to recommend Jeremy.
We were extremely happy with the service Jeremy provided - he attended promptly and soon rectified the problems all for very reasonable rates.
He was extremely professional and we are delighted with the quality of the picture and the signal strength that we have now achieved.
We would not hesitate to recommend Jeremy.
Phone answered by the man himself and visit made in the afternoon.
Fault very promptly identified and then rectified, problem solved.
Entirely reasonable price and friendly service, in fact we could have chatted for a couple of hours more.
Just a note to say thank you very much for your prompt, friendly, and efficient service when you visited me on Wednesday.
I would definitely recommend you regarding any further work
Many thanks for sharing the information about the new mast at Esso garage 130, Worcester Rd on your website.
I rang AT800 this morning after initially being told they had no knowledge of the mast, they agreed to send a filter!
Apparently they have received a large number of calls about this anonymous mast.
I will certainly recommend you in the future and use myself if needed.
He was polite, friendly and informative.
A pleasure to deal with.
I hadn't got any channels at all which as it turned out was due to a new mobile phone mast which had been put at the end of my road.
He diagnosed the problem quickly and even helped me get in touch regarding the mast and problems it had caused me.
Would highly recommend him and will do so to all of my friends.
Jeremy was punctual and communicated ahead to give e.t.a which was helpful.
He not only resolved the problem but explained how it was to do with the options of transmitters in this area, and then showed us how to deal with it should it recur.
Nice to deal with someone who is honest and enthusiastic about their business.
Arrived on day and time arranged.
Now have downstairs and bedroom televisions receiving all channels with excellent reception more than pleased would highly recommend.
Thank you Jeremy
We phoned yesterday and arranged for your visit today.
We had a seemingly insurmountable problem which we couldn't resolve with our rather difficult range of unconnected TV's.
Jeremy understood the problem at once and devised a solution. We were up and running within the hour, a very friendly and very efficient service indeed.
Thankyou, Robert Angell
He solved my problem with missing HD channels and was most knowledgeable on all aspects of television reception.
I would highly recommend Jeremy.
She lives on her own and I was unable to get over to her.
He said he would get there asap to take a look.
I phoned my mother to tell her that a chap called Jeremy would be calling to check her reception, he arrived as I was on the phone to her.
What a service!
Thank you Jeremy.
So when I suddenly lost the Freeview signal to my TV, I looked him up again and gave him a call.
Jeremy arrived when he said he would and within 10 minutes had identified the cause of the problem. Fixed it within the hour. It turned out to be a faulty 12 volt power supply feeding the booster in the loft. I had mistakenly assumed that this was the booster itself!
I can’t recommend Jeremy high enough and wouldn’t go anywhere else.
As well as being a thorough professional, he’s also a very personable man to deal with!
After carrying out some tests, he explained in simple terms what the issue was and fixed the problem, restoring all our channels at a great price.
Jeremy is more concerned with finding the problem and fixing it rather than creating work for himself to boost the sale as can be found with large companies now a days which was refreshing to see.
It was a pleasure to deal with Jeremy - as well as being an expert in his field, he is a really nice chap too so we would recommend his service to anyone.
We have no hesitation in recommending Jeremy.
A big thank you for trouble shooting and rectifying our troublesome terrestrial TVs.
Great to see the full pictures again!
Best wishes, Roger and Catherine
Jeremy is a very personable and polite tradesman and really knows his subject.
He explained his proposed options & solutions clearly before starting work on a Free-sat dish installation which was completed extremely neatly.
The next job was to discover the mystery of missing HD channels from my terrestrial aerial despite getting extremely good signals for all other channels.
After using his metering equipment and a visit up to the masthead he discovered that completely the wrong filters had been used and were actually blocking the HD signals.
This work was undertaken in October 2016 by a Group set up under Government direction to help viewers who rely on Free-view for TV when 4G mobile services at 800 MHz are activated in their area! Problems Solved.
Jeremy - a real pleasure to have used you to sort out my problems and I shall have no hesitation in recommending you.
He did an excellent job, especially considering how difficult access was and the very unpleasant weather conditions.
He is happy to take his time to ensure things are done properly, such as skillful optimisation of the orientation of the aerial, and all for a very modest cost.
We now have twice as many channels as we used to get.
Jeremy is a true professional who is a total pleasure to deal with, from responding to the initial phone call to completing the task.
We thoroughly recommend him
He proved to be a real gem, and extremely professional.
After promptly returning our call, he arrived at the agreed time and immediately set to tackling the various problems in a methodical way, identifying and correcting all the issues within an hour.
His polite and friendly approach is very refreshing, the knowledge he has in his field of work is truly encyclopaedic and the passion he has for the subject is self evident when you talk to him.
We have absolutely no hesitation in recommending Jeremy to anybody.
To find a tradesman who is a genuine help to his customers is a delight and so unusual these days.
He isn't just out to make as much money out of his customers like so many others. He will find out what the problem is before visiting in case it is something he can talk you though over the phone, rather than wasting his time and your money.
When I have a viewing issue with my TV which is more often than it ought to be purely because of where I am situated, my first port of call is his website as he usually has up to date information on any problems with the local transmitters.
He never makes me feel as if I am a nuisance and has a very pleasant manner about him. For me customer service is the key factor in using a tradesman, the fact he is available for the long hours and 7 days a week and always returns your calls says it all.
If only everyone worked with the same commitment and attitude, the country would be in a far better state.
Once again thank you for your help Jeremy.
Jeremy arrived next morning on time exactly as promised.
He was exactly as his web site suggested.Jeremy was first class, pleasant, knowledgeable and honest.
I would heartily recommend him.
Professional, highly competent and explained everything in no nonsense language, not to mention going the extra mile on an unrelated challenge.
I thoroughly and highly recommend him.
If your tv fault can be rectified without a visit to your home, Jeremy will talk you through all the steps and has a very patient and pleasant manner.
He is more than happy to oblige at ... 'no cost' !! Now that is a gentleman!
Customer service is paramount to him and his business. Jeremy has completed several installations for me over the last twelve months including the installation of Humax Sat Boxes where a visit to my home was necessary.
It was a pleasure to have work completed by a company who respected your home and belongings, my home was left spotless. I have also had a telephone consultation recently with the usual service.
I cannot recommend his services highly enough. For first class service.....pick up the phone to Jeremy
His extensive knowledge, his experience and attention to detail ensures excellent service on every occasion.
Thank you Jeremy!
Frustrated by firms in Worcester who failed to turn up as arranged to assess the job and give an estimate, only to find when they eventually turned up, they shied away from the prospect of erecting a new aerial on my chimney, insisting it would have to go on the wall of the house with the old aerial remaining in situ, I went in search of another aerial technician and luckily landed on Mr. Billingham's informative website.
On contacting Mr. Billingham and explaining my predicament he immediately looked on Google street view at our 1950's house and assured me he would put my new aerial on the chimney.
True to his word I now have a new aerial on the chimney! He is personable, knowledgeable about his trade, happy to show and discuss the specifications of the products he is using, as well as being agreeable for customers to watch him at work if they wish to do so.
He explains faults and even showed us just how badly the original external cable had deteriorated! He also put an aerial lead in to our bedroom as well, with no disruption to decor and tidied up after drilling the hole for the cable, even vacuuming dust behind the unit which was not caused by his drilling!
Very professional, and would highly recommend.
I found Jeremy's details by looking on-line, without any previous experience of dealing with him we decided to take a chance- we needn't have worried! We called him and straight away and he called us back.
He came around the same day and was so professional, diligent and passionate about his job. The years of experience that he has and above all his pride in doing a great job shone through.
He was very efficient, thorough, excellent value for money and explained exactly what he was doing at each stage.
We cannot recommend him highly enough whether you research and plan to book him or use him off the cuff like we did. If only all customer service experiences could be so good.
The BBC deny that there is a problem with the Bromsgrove mast but there clearly is a problem.
In sheer frustration I telephoned Mr Billingham, he came within a few hours, and after a great deal of trouble he restored my TV service by re-aligning the aerial & changing it from Bromsgrove to Sutton Coldfield and retuning all my TV sets.
A highly professional engineer, a pity the BBC engineers are not of the same quality. His work is precise and his charges more than reasonable. If you need an aerial engineer you will not find one better than him.
Would like to say a huge thank you for your services today, coming out on bank holiday very professional service I would definitely recommend you.
Kind regards Dawn Lucas
Having called you on a bank holiday you were there the next morning providing excellent service and advice.
Having poor experience with the previous aerial - it was refreshing to find somebody so thorough and informative and also so reasonably priced - we only wish we had come to you 6 years ago !
What a fantastic service you provide - you will be highly recommended.
Thank you. Mr & Mrs Edwards, Droitwich.
PS. Excellent website too!
He gets a massive 10/10 for service, promptness, value and personality. He charged us less than half of what it could've cost us and he was fast, tidy and professional.
I will be recommending him to everyone. Don't go anywhere else!
He responded very promptly and was able to visit within a couple of days.
He is very professional and knowledgeable and resolved the TV signal problems quickly without the need for me to spend hundreds of pounds on new equipment.
I can thoroughly recommend him.
A quick email to express my thanks at the speed and courtesy with which you resolved the issue regarding a faulty TV aerial.
Thank you again for your quick response and your professional approach in dealing with the fault.
Regards, T Martin
Thank you very much for your excellent service yesterday.
This must be a record for the fastest callout ever, 3 minutes from my telephone call to you arriving!
It was a delight to deal with someone with such excellent technical skills and local knowledge.
My problems were rapidly diagnosed and speedily fixed at what I consider to be a very reasonable price.
I will be very happy to recommend you to others.
Regards Nigel Haigh
Great remote diagnosis of my problem this afternoon. I have followed your advice and resolved it now.
Thanks very much, great service.
The professional manner in which you carried out the work and the way you explained at every stage what needed to be done and why.
Also the time you spent making sure everything was as good as it could possibly be. Thank you. I would highly recommend you.
It was while sorting through some papers in my home recently that I came across this old letter.
Although this rare, hand written thank you note is now over 20 years old I've included it here as a nice reminder of how things were done before email and other electronic means of communication took over, it also goes to show that my work was as much appreciated back then as it is today.
Jeremy went to her house, did a great Job & charged a fair price. Mother thought he was wonderful and also felt safe and confident that he was doing the right job and not selling her something she did not need (believe me if she gives praise then he must be good)
I would recommend this gentleman to anyone.
Thank you for your prompt and efficient service earlier this week. It was a pleasure doing business with you. I highly recommend you to anyone wanting quick solutions to aerial problems.
Kind regards, Sue
You kindly advised us about the 4G mobile phone mast installed in July on a nearby office block. I read your blog and contacted 4G on Thursday and an engineer arrived on Saturday.
The problem is now resolved. Thank you very much for your advice and we greatly appreciate your assistance in getting this matter resolved.
Kind regards Tim and Ann Bennett
Having never had to rely on a TV/aerial installer before, it was quite daunting after the horror stories you hear about people miss-selling and the number of companies that exist when searching online.
After a free quote from a company who wanted over £300 just for a new aerial and to point me to a totally different transmitter I knew straight away that something didn't seem right. Then I stumbled on your website and after a 5 minute conversation with you over the phone I knew you were the guy to help me out.
I really appreciated your honesty and professionalism and would absolutely recommend you to anyone who needs your services. I went from 60 ish TV channels to over 130 with additional HD content on Freeview! Extremely happy customer indeed!
We had an existing terrestrial TV cable rerouted to our daughter's room, a magic eye installed in our bedroom enabling us to watch SKY TV upstairs, and whilst he was at it he noticed the waterproof cover for the cables on our SKY dish was not fitted correctly so he fixed that as well!
We couldn't be more pleased and would highly recommend Mr Billingham to anyone needing aerial repairs or upgrades.
To be honest its a constant struggle trying to find reliable and honest business people and tradesmen that I can trust to deliver for my ailing Mum and Dad.
Jeremy is one of those all too rare finds. I found him easy to communicate with, professional yet warm. My parents found him charming and very good at what he does.
As both a businessman and a 50 year old concerned son, I have no hesitation in recommending Jeremy's services.
Finding someone who is so enthusiastic and yet careful and precise in their work is rare nowadays. From the initial phone call to the visit, everything was handled very professionally.
Jeremy was spot on the time agreed, and carried out the required work very efficiently. Once the Aerial was installed the testing was completed in the house until everything was to Jeremy's satisfaction, something i hadn`t expected and was very impressed with.
A very thorough job and a service i will certainly be recommending to friends and family!
Answered my evening enquiry promptly and arrived as you said you would at 9:00 the following morning quickly ascertained the problem with my TV signal reception and sorted it out in the most competent and professional way.
I now have perfect reception and HD channels I didn't know existed.refreshing to know good service still exists, many thanks.
Many thanks for coming out so promptly to install the aerial for me and for doing such a thorough and very professional job.
It's very clear from the way that you carry out the work that you put quality first and the advice you gave about tuning into the most suitable transmitter was very comprehensive indeed.
Thank you so much.
We would definitely recommend you and advise people to stay away from the 'bigger' companies!
You did a fantastic job, once again a very big thank you.
We were amazed at how quickly you were able to respond just a few hours...brilliant.
Within no time at all you had located the malfunction, after careful diagnosis all our favourite channels were restored. We have already recommended your services to a work colleague.
Thanks again Peter and Jan
I will have no problem recommending you in the future,
Lynne and Andy
I know nothing about TV aerials personally, but you're in safe hands with this A++ professional. Cheers! I'm off to watch Eastenders now...
Many thanks Laura and Neil.
It can be difficult to find reliable trades people just by looking through the telephone directory. Full page glossy advertisements from large companies are no guarantee of a satisfactory and competent job.This is why it is important to get testimonials from satisfied customers.
I would therefore have no hesitation in recommending you to anyone looking for any aerial installations or repairs. Your work has been thorough and professional and I appreciated the time spent explaining what you are doing and what solutions are available to rectify any problems.
I am reassured by your use of a meter to check and test for signal strength before and after. An essential piece of kit which surprisingly not all installers use!
Once again many thanks. Peter
I first called Jeremy almost 17 years ago when I had recently moved to Droitwich to add a satellite system and to fit additional TV sockets around the house.
Over the years, since then, I have called on his services a few times to upgrade systems and add more TV sockets.
Just recently, I noticed my old analogue TV aerial had become loose and I called Jeremy late on a Saturday and although it was short notice and he was busy, he still managed to visit on the same day and replaced with a new digital TV aerial.
He is very knowledgeable, reliable and helpful – a truly professional service.
I know I can trust him to offer me accurate advice with sensibly priced solutions and there is no other TV installation service I would use.
Thank you Jeremy – you provide a fantastic service.
I then had a quote from a larger firm in Bromsgrove that came to over £200. Jeremy fixed the problem within half an hour with ultimately professionalism for a quarter of the price.
Thank you Jeremy, you've become my go to aerial guy!
Don't waste money with cowboys, Jeremy is your man.
I wanted to find a local person to give my business to and found Jeremy's website which mentioned he covered Droitwich amongst other places in Worcestershire. I gave him a call and he answered while up a ladder at another job.
Jeremy was with us that same day and had no hesitation in jumping in the loft and talking me through what was wrong and what he needed to do to get things running.
Within 20 minutes he had reconnected the aerial to the distributor box and ensured we had signal in all the rooms we needed it. I couldn't believe he managed to fit us in on the same day I had called.
Great service, very polite and personable man, I'll be telling all my friends and family about Jeremy and advise them to look no further if they need an aerial or satellite expert.
As he works by himself, you know exactly who you're dealing with and he's refreshingly honest and straight forward. Many thanks!
I was immediately impressed by the number of recent testimonials received by Jeremy which indicated that he knew what he was doing therefore left a message and was almost immediately called back and a call out arranged for the following day.
Jeremy arrived when he said he would and immediately got to work diagnosing our problem - following the February storms we had had no TV reception whatsoever, which was not remedied when they died down.
He diagnosed a fault with our amplifier (which he noted was unusual in the make we had) and then changed to a new one. He also went onto the roof to check the existing digital aerial. This was fine.
When reception was still not restored, it was decided to realign our aerial to Bromsgrove (it having been pointing through tress to Malvern since our aerial fitting in 2009). These actions resolved matters and picture was restored, but still not to Jeremy's satisfaction as not all channels could still be received. He therefore agreed to come back later to fit a further (brand new) amplifier which he considered would completely resolve matters. True to his word, he returned at 7.30pm that evening to fit a new amplifier and hey presto, everything fully working with HD channels too.
A very efficient, thoroughly professional service. I would have no hesitation recommending Jeremy's services to anyone with aerial issues.
After a few quick tests and switching connections problem was solved simply and efficiently.
Jeremy is thorough and professional in his approach and I would highly recommend him to anyone.
What stood out to me was Jeremy's focus on customer service. Following a quick call, Jeremy came out to me the same day, and after a short period of considered analysis, isolated the fault to the amplifier on the roof aerial.
Having all the tools with him meant that Jeremy was able to climb onto the roof, fix the problem and test the fix back in the house. He even provided a replacement signal booster, and re-tuned my daughter's TV all for a very reasonable price.
We intend to extend the house at some point, and I will definitely call Jeremy back for his advice.
Having previously had bad experiences of being overcharged by inexperienced people I carefully checked sites and cross referenced them. It's clear when you do this that many are advertising themselves as something they are not.
Then I found Jeremys website and thought how honestly he presented himself.
A quick phone call to him and my impressions were reinforced. He turned up on time and did an excellent job.
I would certainly reinforce comments that I see others have already made - friendly, professional, accommodating, knowledgeable, experienced, integrity.
Most refreshing to find such an honest and professional tradesman.
I searched online for an aerial specialist and came across Jeremy's website.
I got the impression that he knew what he was talking about and I could see that he had good feedback.
After initial phone contact he arranged a visit and the impression that I had formed from his website was upheld when he walked through the door and immediately diagnosed the problem, just from experience.
I was relieved that it was such a simple solution, and on reflection it says a lot for Jeremy's integrity that he didn't try to find a more expensive problem to solve.
I called a couple of other firms before I found Jeremy's number. None of them had seemed particularly bothered, nor were able to understand that "sometime tomorrow" is no use when you work from home and have only specific times in the day when you can let people in.
Luckily I found Jeremy next, who gave me a time and stuck to it, was friendly, helpful and efficient.
The fault was quickly fixed and he even checked my other cables just in case.
A reasonable price as well. I certainly won't hesitate to call him again if we have any other problems.
I have always been impressed with Jeremy’s standard of work, also with his friendly, but courteous, manner.
He has integrity, is always professional but also very approachable.
I would have no hesitation in recommending Jeremy, nor to have him work in my house unsupervised.
I have used Jeremy's services again. I thought I had a major problem with my aerial.
He came within two hours and sorted the problem out which proved not as great as I thought. His work is of the highest standard and prices reasonable.