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JEREMY BILLINGHAM

Television Reception Specialist

Freeview - Freesat - SKY - DAB & FM​​ Radio


Droitwich, Worcester, Bromsgrove, Pershore
Kidderminster & Stourport

22/01/17

This week I received a call from an unhappy gentleman who was complaining of his inability to receive HD channels from the Malvern transmitter despite having recently been visited by an organisation set up to help people who experience problems with TV interference from 4G mobile phone masts.

Although the engineer who visited the property in October last year would have been aware of which transmitter the TV Aerial received it's signals from, during his (successful) attempt to stop 4G mobile phone signals interfering with this gentleman's TV reception he inadvertently installed the wrong filter/s, consequently blocking all HD signals from the Malvern transmitter.

Also, although not so important, as both of the filters did seem to be well sealed, they were both designed for indoor use rather than being placed outside on a pole.

Replacing the two incorrect filters for one outdoor (pole mounted) filter allowed the HD channels to pass but continued to block the 4G interference.

(Click on my image above to reveal the two incorrect (59) indoor filters on the left, and the image on the right which displays the correct outdoor (60) filter)

Although the original 4G interference work was carried out Free Of Charge by a sub contractor working behalf of an organization called "at 800" who in turn work on behalf of the UK mobile phone operators such as EE, and Vodafone etc I have now been informed by my happy HD receiving customer that this organisation has agreed to fully reimburse him for the work I carried out to rectify the problem.

This customers - Testimonial, Dated 19th January 2017