Contact

Mobile - 07850 969 307

Office - 01905 799 152


8am to 8pm 7 days

JEREMY BILLINGHAM

Television & Radio Reception Specialist

TV Aerials, Radio Aerials, Sky & Freesat

Droitwich, Worcester, Bromsgrove, Kidderminster +

09/11/20
Over recent months and especially since the first lockdown I've been receiving an unusually high number of calls requesting help from people who have lost reception and all TV channels.

Sometimes, I'm finding that people are convinced that the problem is a major one requiring a new TV Aerial or Satellite dish so they do nothing but sit and wait for my visit.

On arrival I've often noticed a symbol or message displayed on the TV screen that immediately indicates the problem has been self inflicted.

Accidentally pushing the wrong button on a remote control is very easily done without you knowing you've done it.

Some of the most common, accidentally pushed buttons are at the top of many remote controls. I would guess these buttons having been accidentally pushed while feeling for the OFF button which is almost always placed at the top of the remote controls and often alongside buttons that should NOT be selected.

A frequent button accidentally hit is a button marked "Source" this is often found towards the top of many remotes, sometimes the source button is marked just by a symbol, usually in the shape of a rectangle with an arrow pointing into it.

Another button accidentally hit or sometimes selected as an option in the TVs menu, is the Digital / Analogue switch. Unless you have a SKY HD system which feeds SKY into secondary rooms OR you have an older type camera system (CCTV) we don't really use the analogue side of a TVs tuner anymore so you generally need to make sure the TV is receiving Digital TV signals and not Analogue.

Sony as well as other makes have a dedicated button marked "Digital / Analogue" .
On many Sony remotes this button is often found towards the top of the remote. This button is very easily, accidentally pushed.
In this case look for an "A" at the top of a blacked out TV screen when you try to change channel, push this button again and the "A" will revert back to a "D" and TV pictures should be restored.

Should you suddenly loose TV pictures immediately after pushing a button then don't panic, if you call me I'm will often be able to talk you through the sequence to restore your TV pictures.
17/09/20
The following News item is taken from my Cowboys and Bodgers gallery.

Location - Clayhall Road, Droitwich

Complaint - Although I was initially called to improve the poor TV reception that this customer was experiencing I noticed the precarious and dangerous way this TV Aerial had been installed, right above a back-door access.

Fault - Some unscrupulous TV Aerial man had recently made a visit to this property and I guess to maximise his profit and minimise his time he gave no consideration as to where he placed the heavy / high gain Aerial or how it was fixed. He only changed the Aerial itself and placed it on the top of an existing rusting pole which was in turn attached to a totally inadequate bracket mounted poorly on a facia board. At any time during a storm this had a high probability of coming down with possible disastrous consequences.

Remedy - Take everything down and replace with a wall mounted, 18 inch galvanised
T & K bracket, an inch and a half steel pole and re use and realign existing TV Aerial.
17/07/20
Many TVs and TV viewers will experience poor reception (pixilation) throughout the year regardless of what the weather is doing outside, but the long sunny, warm days are sometimes uniquely responsible for producing poor picture quality.

For a couple of reasons, this summer of 2020 is very unique. Firstly, the UK has just experienced one of its longest, driest warm Springs in living memory which has meant that the usual, early spring foliage growth spurt was largely delayed this year until the rain started falling again from the middle of June onwards. Secondly, and because of the Covid19 pandemic and lockdown many more people than usual have relied on their TV as a source of information and entertainment.

Deciduous trees coming back into leaf and putting on a spurt in growth can often be the cause for a relatively rapid deterioration in signal quality if the line of sight from the TV Aerial to the TV transmitter is obscured. Even evergreens such as the fast-growing leylandii conifer can put on a substantial growth spurt, not just upwards but sideways too. The likes of wisteria and other creepers on the same wall as a satellite dish will often smother the face of the dish over a short period of time, given the right conditions.

A TV Aerial that’s had its view towards a TV transmitter impaired by a tree or foliage can often be redirected towards a transmitter that has a better line of sight. Satellite / Sky dishes that suffer the same problem can sometimes be moved higher on a wall or even sideways across a wall, cutting or pruning the offending obstruction is also often an option.

TV coax cable and Satellite coax cables which have been exposed to the sun that run down or across a roof will eventually start to breakdown and the outer waterproof plastic coating will become brittle and crack, in turn allowing rain water to enter. On entering the coax the water will then often take the easiest path downwards. Most of the time the water will drip, slowly and relatively harmlessly into the back of a TV wall plate but occasionally and especially if the coax cable is connected directly to a TV or a Sky / Freesat box etc it will enter into the equipment’s tuner, occasionally creating an expensive repair but more often than not the equipment will need to be replaced.

For obvious reasons, any TV coax cable that is exposed on a South facing roof is much more vulnerable to this problem than one which is run down a North facing roof. Coax cable which is in full sunlight on a south facing roof will sometimes start to breakdown in as little as 10 years but cable on a North facing roof can last well in excess of 25 years.

For a full list of possible reception related TV problems go to my Troubleshooting / Self-Help page.