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JEREMY BILLINGHAM

Television Reception Specialist

Freeview - Freesat - SKY - DAB & FM​​ Radio


Droitwich, Worcester, Bromsgrove, Pershore
Kidderminster & Stourport

28/09/16
There may be TV reception problems for people who have their TV Aerial pointing towards the Ridge Hill transmitter near Ledbury. This transmitter serves large parts of Worcestershire.

I've had several calls this morning from people complaining about poor TV reception last night (Tuesday 27th September) I also witnessed the breakup myself on my own TV.

There is a chance that this problem is going to be short lived as I suspect that it just could be related to the current High Atmospheric Pressure which is centred over Europe.

Although the barometer reading last night would suggest otherwise as normally UHF TV transmissions from Ledbury are only affected when the pressure is greater than 135 hPa, the pressure reading again this morning is steady at around 1023 hPa.
What ever the cause may be there is one very important thing to remember, if at at any time, now or in the future you ever experience pixelation / breakup or a sudden loss of TV channels.....


DO NOT RE-TUNE YOUR TV


Many people now know how to access the"Auto re-tune" in their TVs setup menu, unfortunately I'm often finding that customers use this new found knowledge as a "cure all" for any problems that may arise with their TV, whether that be reception related or otherwise.

Re-tuning a TV during periods of poor reception or loss of picture will usually only delete the TVs memory of frequencies / channels which were originally saved from the transmitter that your TV Aerial is pointing at, creating a bigger problem, often meaning you will be without TV pictures for much, much longer than people who didn't re-tune their TV.

With the exception of an on screen message suggesting a re-tune is necessary (For an example see my news item below, dated 22 August) or advise from someone like myself or TV retail shop etc, a willy-nilly re-tune of a TV in the hope that it will restore the channels should be avoided and is almost always counter productive.

The on-screen message "Weak or no signal" which sometimes appears on a TV screen while experiencing poor reception is NOT an invitation to re-tune the TV!

TV tuning and poor reception apart, there is at least one good thing about High Pressure in that if you are out and about you sometimes get to see great sunsets like the one in my image above, I took this photo while working on a roof last night in Shernal Green near Droitwich.
10/09/16
The following News item is taken from my
"Cowboys & Bodgers Gallery"

I've placed it here in my News section as it's perhaps the worst TV Aerial installation I've ever seen.


Location
- Westlands, Droitwich. 8th September 2016

Complaint - Water flowing into the TV Aerial socket in the lounge, also intermittent break up of TV picture.

Fault - My elderly customers informed me that they had called a Worcestershire based TV Aerial company out a little less than 3 years ago as they were going to switch from SKY to Free-view and would need a new TV Aerial.

Unfortunately this cowboy of an installer couldn't be bothered to remove the redundant old Aerials which were no longer in use, one of which was in excess of 45 years old, instead he just slotted a new HG 5 Aerial in between the two old existing ones. For reasons of interference the recommended distance between Aerials should be 3 feet but in this example they were just a few inches apart, at best.

The bottom Aerial (seen in my image above) was loose and able to swing in the wind, along with the rusty, undersized pole and bracket which only had 2 bolts instead of 4 which was barely holding this leaning, heavy weight monstrosity to the wall, it was in real danger of crashing to the ground with all the possible consequences that could entail.

What makes this Aerial installation much worse is the fact that because of the unusual layout of the properties attached to and surrounding my customers home on the Westlands estate meant that the 3 Aerials were directly above a neighbours front door.

Other mistakes were also made during this shoddy, and possibly dangerous installation but are too long & complex for me to go into detail here suffice to say that this cowboy didn't even change the 40 plus year old brittle TV coax which allowed rain water to enter & flow down into the lounge TV socket.

Apparently the rip off merchant had the nerve to charge £150 and was gone in 30 minutes.

Remedy - Removing the 2 ancient Aerials I was able to re-use the 3 year old HG 5 Aerial but I upgraded the pole for a larger diameter and fixed a new galvanised bracket securely to the wall, running a new length of coax from the Aerial via the customers 4 way masthead amplifier to the existing power unit / TV in the lounge which immediately cured the water ingress and poor TV reception problems and much more importantly, also made the installation safe.

I actively encourage my customers to follow me through my fault finding process or even the installation of a new Aerial or Dish.

I'm always very happy to explain what I'm doing and why, although, it's not so easy if I'm in a difficult to access loft or at the top of a ladder / on a roof, especially in winter, even so I'm comfortable and not at all perturbed in any way by anyone who is willing to watch and ask questions.

(Please read some of my testimonials HERE for conformation of this)

From personal experience I would always recommend anyone who invites unknown trades persons into their home to carry out any sort of short term remedial work, to check and see if they would mind you observing them at work, this request should not cause any alarm to the genuine and professional but may upset the unscrupulous, should they object I would then be suspicious!