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JEREMY BILLINGHAM

TV Aerials, Radio Aerials, Sky & Freesat
Supplied - Installed - Repaired

Droitwich, Worcester, Bromsgrove, Pershore
Kidderminster & Stourport

In this Gallery I've put together a few examples of the many TV Aerial and Satellite Dish installations which I've been called out to over recent years.

Some are bodged attempts by the less well informed DIYer as well as many examples of poor workmanship by so called "professional" TV Aerial Installers, Electricians and others.

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Installer Fault 1

Location - Droitwich

Complaint - After a new TV Aerial had recently been fitted by a fellow, local TV Aerial installer the TV picture continued to break up. A rattling noise was also heard in the lounge and bedroom as the pole and four TV Aerials swung back and forth in moderate to strong winds.

​Fault - High wind loading. Too many aerials on one undersized pole, bracket also poorly secured.

​Remedy - Remove the existing, newly installed Digital TV Aerial and attach to a new pole. Run coax cable from Aerial to a four way masthead amplifier. Re-site the chimney bracket and wire lashing onto an undamaged part of the chimney and give the three 25 year old analogue
aerials and one very rusty pole to the scrap man.
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Installer Fault 2

Location - Upton Warren, Bromsgrove

Complaint - New Aerial fitted but no TV pictures. Installer from Birmingham promised to make a return visit but never did.

Fault - Converted barn almost totally surrounded by tall poplar trees in a poor reception area. Aerial pole bent over knee of installer 3 times to get desired crank as the wall bracket he supplied was undersized. Coax cable then fed into a two way passive splitter, destroying any hope of any signal that may have been there.

Remedy - Because of the trees and position of this barn there would have been a high probability of continuous reception issues so in this very rare occasion my recommendation was the installation of a Sky mini dish for Freesat.
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Installer Fault 3

Location - Hallow Worcester

Complaint - TV picture break up on multiple freeview channels.

Fault - Masthead amplifier and 12 volt power supply incorrectly sited together along side a distribution amplifier which all together produced too much signal.

Remedy - By-pass and remove masthead amplifier and 12 volt power supply from system.
Distribution amplifier alone produced more than enough signal.

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Installer Fault 4

Location - Ronkswood, Worcester.

Complaint - "No satellite signal being received" displayed on TV screen.

Fault - This SKY dish and wall mounting bracket were incorrectly fixed onto the side of a small chimney, the tube was placed pointing upwards allowing it to fill with small amounts of debris, rain water which then sped up the process of corrosion at the base of the tube against the chimney. Luckily for this householder there was no damage to the chimney.
The dish was installed in 1997/98 and although 18 years is not a bad life for this dish and bracket it could have lasted longer if more thought and just a little more time had gone into it's original installation.

Remedy - In this case the dish it's self was undamaged and still has years of life left in it so it was re-mounted onto the base of a short new vertical pole with corresponding steel lashing wire and chimney bracket.
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Installer Fault 5

Location- Droitwich

Complaint - Noise heard coming from TV Aerial inside bungalow during moderate to strong winds.

Fault - Large high gain TV Aerial mounted onto UPVC covered wooden barge board. Overtime barge board has become loose which in turn was the source of the noise.

Remedy - Install galvanised 18" x 12" wall bracket As shown in the before and after photo above. Because the bungalow was virtually at the top of a hill the signal strength and quality were sufficiently strong enough so dropping the pole by around 2 feet made little difference to received signal.
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Installer Fault 6

Location - Worcester

Complaint - Very snowy TV pictures (analogue days)

Fault - An extremely poor attempt to supply five TVs with signal from one TV Aerial.

Remedy - Supply and install six way distribution amplifier.

  
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Installer Fault 7

Location - Bromsgrove

Complaint - Although not a complaint from my customer but by spotting this common fault and doing something about it could possibly avert a future problem.

Fault - This is a very common fault of the installation engineer. Most if not all LNBs (The LNB is an amplifier which collects the signals from the dish face and passes them down the coax to the receiver/Sky box) for the past 15 years or so have all been fitted with a pull down rain/weather protector, This one, like many I've seen over the years was still up inside the main housing allowing, over time for the connections to corrode, possibly damaging both the cables and LNB.

Remedy - Once the cables are connected to the LNB it takes less than one second to drop the protective sleeve. For some very odd reason and one I'll never understand many engineers just fail to manage this simple task. Photo above depicts unprotected connections on the left and sleeve dropped on the right.
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Installer Fault 8

Location- Vines lane, Droitwich

Complaint - TV Aerial making noise which could be heard from inside the house when wind was blowing.

Fault - Although obviously some years old (looking at the rusty condition of the bracket) the original installer drilled fixing holes into the brickwork of a chimney damaging the bricks as he did so. To make matters worse the installer then used 10mm expanding sleeve anchors to mount the bracket.
Only in very exceptional circumstances should a bracket ever be mounted onto a chimney in this fashion, unfortunately due to it being easier, quicker and the cheapest option this poor mounting method is still quite common practice.

Remedy - In this case the customer was using SKY and no longer required the TV Aerial or it's bracket so all was removed.
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Installer Fault 9

Location - Impney way, Droitwich

Complaint - Many freeview channels missing also the channels that were available were breaking up.

Fault - Although not obvious from the ground the drainage hole in this Aerials dipole was upside down allowing rain water to enter but then have no escape. The original TV Aerial installer had installed the Aerial upside down.

Remedy - As substantial corrosion had taken place within the dipole housing over a long period of time the Aerial could not be saved, a replacement was therefore installed.
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Installer Fault 10

Location - St Johns, Worcester

Complaint - TV Coax cable destroyed my window frame.

Fault - Although the previous owner of this property had not spent much money on maintaining a protective coat of paint on the window frames they perhaps still could have been saved if the installer of the coax cables had not drilled through each one, then by making that bad situation worse have each cable arriving at the hole from above allowing rain water to flow down the cable into the frame. This poor and lazy way of getting a coax cable into a room from an Aerial or amplifier on the roof or in the loft was more common some 15 to 20 years ago but with most new builds and replacement window frames being made of UPVC this is now increasingly less common.

Remedy - Replace coax cables from loft
entering wall at standard internal socket height making sure the cable enters the hole at a slight incline or via a drip loop and to just belt and brace it, silicone seal that entry point. Finally install pattress box with flush mounted TV wall plate.
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Installer Fault 11

Location - Ronkswood, Worcester.

Complaint - No TV reception.

Fault - This TV Aerial was removed from a steep and difficult roof to access, so I can only guess that this attempt to provide two TVs with signal from one TV Aerial may have been carried out by a bodge it and scarper Aerial rigger. Although looking at the age of the coax cables it would have been done during analogue days but even then the snowy pictures must have been barely watchable in this notoriously poor reception area in Worcester.

Remedy - As the Aerials dipole had been completely destroyed by rain water ingression over the years and only one TV point was now required a single un-amplified high gain TV Aerial was installed. 
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Installer Fault 12

Location - Tagwell Road, Droitwich

Complaint - Some TV points worked and some didn't.

Fault - This mass of cables were left like this just inside the loft hatch of a new property by previous TV Aerial installer.
One of the Amplifiers and the splitter had been unnecessarily installed and were no longer required to make system work correctly.

Remedy
- Shorten all coax cables to required length and re-position amplifier and cables away from loft hatch. Remove Amplifier and splitter and use the remaining Amplifier to make all TVs in the property receive all available freeview channels as well as each Sky channel all of which were controlled from each room via Magic eyes.
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Installer Fault 13

Location - Ombersley

Complaint - Total loss of all TV channels on three TVs.

Fault one - The TV system installed in this home in Ombersley is a very common one. Behind the main TV in the lounge there is a 12 volt power unit which supplies power to the masthead amplifier on the TV Aerial mast. If for any reason the 12 volts doesn't make it up the TV coax to the amplifier the TVs that are connected to the amplifier will cease to work. See my blog titled "Masthead Amplifiers" on my
Trouble shooting page.
When I spotted this 30 plus year old wall plate behind the TV I guessed that it was more than likely where the fault lay. Indeed just a little wiggle of the coax plug inside the socket brought the TVs back to life.

Fault two - This dissatisfied, elderly home owner in Ombersley had called out the original, local installer of the TV Aerial, MHA and PSU only one week before complaining of the same problem, apparently he arrived, fiddled with something behind the TV (according to my customer) and then proceeded to tune all 3 TVs. If you ever loose TV pictures on multiple TVs in your home one thing you should NEVER do is re- tune the TVs. But this fly by night of an installer, no doubt seeing the problem (as I did) wiggled the coax fly lead in the socket to get the signal back, then perhaps to justify his call out charge he made himself look busy, unnecessarily tuning all 3 TVs.

Remedy - Replace wall plate, which should have been done on at least two previous occasions.
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Installer Fault 14

Location - Blackpole,
Worcester

Complaint - No TV pictures.

Fault - Although I can't be 100% sure but this installation looks like it's had a couple of TV aerial riggers working on it over the years as the pole and wall bracket seemed much older than the TV Aerial. Clicking on my image above will reveal 3 photos. I would guess that the first Aerial guy came along some 15 to 20 years ago (judging by the rusting of the wall bracket) and fitted a wall bracket which did not allow for the pole to clear the roof overhang (see image B) he then used a poor quality cranked aluminium pole (Image A) to get around the problem he's created. I would guess at this time he would have fitted a light weight contract type Analogue Aerial. All in all you could say that a 10 year or so lifespan is not too bad, but when workmanship is this bad it's more of a case of luck rather than judgement that will determine an Aerials life expectancy.I would then guess some 5 to 10 years ago (again judging by the ageing of the TV Aerial) another Aerial guy turns up and instead of upgrading the bracket and pole he put a much heavier Digital TV Aerial on the existing pole which was oversized and with it's corresponding higher wind loading the new Aerial was on borrowed time from that day onwards.

Remedy - Fit new long armed, galvanised wall bracket (to stop future rusting) which then allowed for a much stronger straight steel pole to be used which cleared the roof overhang. As the TV Aerial was not damaged in the fall, the existing TV Aerial was reinstalled.



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Installer Fault 15

Location - Catshill, Bromsgrove

Complaint - No TV pictures

Fault - Looking at this TV Aerial lying on the roof you could be forgiven into thinking it was the wind or a gale that brought it down and although it could have been a gust of wind that eventually broke the camels back this poorly installed Aerial with a long, heavy pole was destined to end up this way from the day it was installed.
The installer made the all to common mistake of putting the bracket too high up into the apex of the property. Although the installation was over 10 years old this TV Aerial and pole could have lasted many years longer if the bracket had been placed 4 or 5 courses of brick lower. When the original installer drilled into the bricks they were damaged so a good fixing was not achieved, it was amazing that the installation lasted so long and a stroke of luck the Aerial fell in the direction that it did without doing any further damage.

Remedy - This Aerial was installed prior to Digital switch over but even then I doubt if the length of the pole that was used was ever necessary so I replaced it with a standard length, much shorter pole. As the old Group "A" Aerial on the Bromsgrove transmitter now does not receive all of the Digital channels and the Sutton Coldfied transmitter from this property was far stronger a new WB Digital Aerial was therefore installed, placing a new (non rusting) galvanised bracket lower down on the brick work. The damaged brick work was then sealed with silicone.
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Installer Fault 16

Location - Catshill
Bromsgrove

Complaint - No BBC channels.

Fault - This fault only came to light when a problem developed with BBC transmissions from the Bromsgrove transmitter in June 2016, see my News page - 14th June 2016.
Up until this time there were no reception issues despite the fact that this Aerial clearly missed it's target by not pointing at the transmitter (Circled in blue) worse than that the Aerial was oversized and poor quality also being the wrong way up, horizontal and not vertical. I'm aware that this plonker could have been trying for the horizontally polarised transmitters at either Ledbury or Sutton Coldfield but on this occasion I think not as there were a few other clues to do with his Aerial system as to his total incompetence regarding TV reception. This also goes to prove the point that if you're very close to a transmitter there can be many things wrong before a fault will show.

Remedy - As this customer had a limited budget I was asked to make do with what was there and correctly polarise / re-align onto the transmitter which then cured the problem.
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Installer Fault 17

Location Worcester Road, Droitwich.

Complaint - TV Aerial in danger of falling to the ground also no TV pictures.

Fault - Very common mistake by so called professional installers. T&K wall brackets installed upside down with little distance between the two brackets for support. In this example the "T" part of the bracket was installed at the top and the more supportive "K" installed underneath. In strong winds this large Aerial and long poles whipping action is only dampened by the first bracket, the "T" in this example where as the "K" is much stronger and has 3 anchor points as opposed to just 2 on the "T" so the "K" should always be placed above the "T". To make matters much worse, the top bracket was positioned on the top course of bricks under the eves, as there is little weight bearing down on this course of bricks the hammer/drilling action of the drill will often lift, damage or split the brick before the bracket is fitted which in turn compromises the whole Aerial installation reducing it's life expectancy to possibly months rather than many years.

Remedy - As the Aerial, pole and T&K brackets were all relatively new and in good condition everything could be re-used. The "K" part of the bracket was left in position now becoming the more supportive top bracket (5 brick courses below the top) and the "T" was placed 8 courses lower which provided sufficient spacing and support for the pole and Aerial, as can be seen in my right hand image above.
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Installer Fault 18

Location Westlands Droitwich

Complaint - Water flowing into the TV Aerial socket in the lounge, also intermittent break up of picture.

Fault - My elderly customer informed me that they had called a Worcestershire based TV Aerial company out a little less than 3 years ago as they were going to switch from SKY to Free-view and needed a new TV Aerial unfortunately this cowboy of an installer couldn't be bothered to remove the redundant old Aerials which were no longer in use, one of which was in excess of 45 years old, instead he just slotted a new HG 5 Aerial in between the two old existing ones. For reasons of interference the recommended distance between Aerials should be 3 feet but in this example they were just a few inches apart, at best. The bottom Aerial (seen in my image above) was loose and able to swing in the wind, along with the rusty, undersized pole and bracket which only had 2 bolts instead of 4 barely holding this leaning, heavy weight monstrosity to the wall, it was in real danger of crashing to the ground with all the possible consequences that could entail. What makes this Aerial installation much worse is the fact that because of the unusual layout of the properties attached to and surrounding my customers home on the Westlands estate meant that the 3 Aerials were directly above a neighbours front door. Other mistakes were also made during this shoddy, and possibly dangerous installation but are too long & complex for me to go into detail here suffice to say that this cowboy didn't even change the 40 plus year old brittle TV coax which allowed rain water to enter & flow down into the lounge TV socket.
Apparently this rip off merchant had the nerve to charge £150 and was gone in 30 minutes.

Remedy - I was able to re-use the 3 year old HG 5 Aerial but I upgraded the pole for a larger diameter and fixed a new galvanised bracket securely to the wall, running a new length of coax from the Aerial via the customers 4 way masthead amplifier to the existing power unit / TV in the lounge immediately cured the water ingress and poor TV reception problems.
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Installer Fault 19

Location - Spetchley Rd Worcester

Complaint - No HD channels being received.

Fault - Although the installer would have been well aware of the transmitter this customer received his TV signals from, in an attempt to stop a local 4G mobile phone mast interfering with this properties TV reception he installed the wrong filter/s, instead of allowing the HD channels to pass at CH 60 two 59 filters were placed in-line which totally blocked all HD reception which is broadcast from the Malvern transmitter at CH 60. Although not too important, as the filters did seem to be well sealed, both were designed for indoor use rather than being placed outside on a pole

Remedy - Replace both 59 filters for one outdoor (pole mounted) 60 filter which allowed the HD channels to pass but continued to block the 4G interference.


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Installer Fault 20

Location - Fernhill Heath

Complaint - Sudden loss of all TV channels.

Fault - Masthead amplifier damaged by water ingress. Getting up into the loft at this property where the amplifier had been installed by the previous Aerial installer I immediately noticed it was water logged, as quite often the case I found rain water had entered the coax from outside. This situation is really not uncommon but what is rare is next to the amplifier was another rusted/damaged masthead amplifier, not connected but just left discarded to one side. It was then obvious that the last installer had no morales or interest in finding out why the amplifier was damaged by rain water.

Remedy - Change the coax from the TV Aerial outside back into the loft, this then improved the signal so now there was no need to replace the amplifier just a simple connection to the coax running down the cavity to the TV in the lounge.
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Installer Fault 21

Location - Droitwich

Complaint - Picture break-up

Fault - Insufficient filtering of 4G transmissions and inappropriate use and location of mast head amplifier.
The sight of these amplifiers and TV aerial equipment inside a loft seems to be increasingly common and I guess it's the work of unscrupulous Aerial installers. The Vision masthead amplifier marked "1" in my photo above was installed as a replacement for the Fringe electronics amplifier "3" There was nothing wrong with the Fringe amplifier but to install a Masthead amplifier designed to be installed outside was not only dishonest but also technically wrong too. The 12 volt power unit "2" in my photo is used to feed voltage to the amplifier when it's located a long way from a power source. Of course, in this case there was no problem with obtaining power as it is in the form of a double socket next to all of the equipment. 4G also continued to be an issue during the evenings for this customer.

Remedy - Return the 4 coax's to the perfectly working Fringe amplifier and add one extra 4G filter. then remove the unrequired masthead amplifier & power unit.
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Electrician Fault
1

Location - Tagwell Road, Droitwich.

Complaint - Some Freeview channels worked ok and without fault but others broke up & pixelated continuously. This problem existed on only one TV in a new extension which had recently been completed and was used as a children's playroom.

Fault - The builders electrician had perhaps thought that the black cable he had acquired was suitable for TV so he used it not knowing that just because it resembles TV coax cable doesn't mean that it is. The cable on the right is a standard, low loss foam filled TV coax the one on the left is not and although there was no markings on this cable I suspect it's more suitable for the use in video / CCTV or possibly radio distribution but definitely not TV. The reason why some Freeview channels worked and some not was because at the other end of the cable was a TV distribution amplifier located in the loft in the main part of the house where the amplified signal level was excellent. The amplified signal then passed down the cable but due to it's inefficient inability to pass ultra high frequency (UHF) signals it was only the lower of frequencies from the Bromsgrove transmitter that survived the long cable run with just enough signal that allowed the TV to display some channels.

Remedy - I'm not sure what may have been achieved by informing the electrician of his mistake as getting a new cable from the loft to this TV would not have been easy to say the least but luckily for him there was a way around the problem in that this particular distribution amplifier had an unused output socket marked "Full Output" connecting the cable to this socket provided a huge increase in signal level which was able to survive the run down to the TV allowing all Freeview channels to be viewed.
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Electrician Fault 2

Location - Barbourne, Worcester

Complaint - Still no TV pictures despite new TV Aerial being installed in new property.

Fault - These expensive multimedia plates are now very common in new houses, being specified by architects and builders in an attempt to reduce the amount of unsightly coax cables that have traditionally been strewn across roofs and run across the front of new homes by companies like SKY
(See also my
News
page, 22nd August 2015)
They take time to connect and they are fiddly to get right but the builders electrician who installed this one made absolutely no attempt to attach these cables to the back of the socket.
Unfortunately finding cables not attached to sockets on newly built properties is not uncommon.


Remedy - Take time to attach all cables correctly and re-fit multimedia plate to wall.
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Electrician Fault 3

Location -
Dormston, Inkberrow

Complaint - Poor TV reception

Fault - Removing the wall plate from the pattress box on the wall and discovering that someone has bodged two coax cables onto the back of a single wall plate is not uncommon. This I've seen many times over the years, more often than not it's the electrician who gets the blame but it can also be a DIY mistake too.

Remedy - This really is a case of where two does not go into one and a wall plate should NEVER be configured in this way. In this example the fault was blamed on the electrician. As the green armoured coax cable (seen in my image above) was no longer required by my customer it was removed allowing the single coax to be correctly connected to the single wall plate.
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Electrician Fault 4

Location - Barbourne Worcester

Complaint - Poor TV reception, pixelation & missing channels.

Fault - This is a common fault which affects newly built properties with new TV wall plates all poorly connected by builders electrician, click on my image above to see the before and after images.

Remedy - Although I'm not a fan of this design of wall plate changing them would be cost prohibitive, they would also then not match the existing electrical sockets so stripping back the coax and re-connecting each one was the only option.
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Electrician Fault
5

Location - Catshill Bromsgrove

Complaint - Having had the house totally rewired and moving back in after extensive renovation work my customer found that none of the 6 TV points provided TV pictures despite the fact that the electricians remit was to connect all new coax cables to the existing TV Aerial.

Fault - As can be seen in my image above, this was how the electricians connected the newly run TV coax's. They even tried to hide their abomination by placing it under the lofts chipboard flooring. (To see what was revealed once I cut away the blue electrical insulation tape click on my image above) What makes this even worse......if that's possible! the coax coming into the loft from the outside TV Aerial was some fifteen feet away, coiled up under the lofts fibreglass insulation, so there was no signal at all getting into this awful system. In short, there was not a chance that any of the TV's were ever going to display a TV picture from this mess.

Remedy - By a stroke of luck this property is barely a mile from the Bromsgrove TV transmitter located at Worms Ash, as the existing high gain TV Aerial had a direct view of that transmitter a six way passive splitter could be installed without the need for any amplification, once the coax from the TV Aerial was connected the problem was solved.
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Electrician or DIY Fault

Location - Hampton Lovett, Droitwich

Complaint - Poor TV reception on bedroom TV.

Fault - As this was a converted barn I was unsure as to who may have been responsible. In this example the person had hidden a joint at the back of a pattress box in a cavity wall. It was only sheer luck that I found this choc strip as often when this type of joint is made it's hidden well out of view. Connecting 3 coax cables in this fashion will almost always result in a poor outcome.

Remedy - Remove electrical choc strip and connect incoming coax with signal direct to wall plate. At this time my customer did not require the other 2 coax cables to be connected but this could be done correctly at a later date if so required.
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DIY Fault 1

Location - Doverdale park homes, Droitwich.

Complaint - Continuous poor and often no reception since customer moved into this park home. In the image above it was the bottom TV Aerial which was connected to the lounge TV

Fault - Previous occupier of the home made a poor attempt to make one high gain TV Aerial out of two different Aerial types. The top TV Aerial which had it's coax fed into a bedroom was an old group A analogue type pointing towards the Bromsgrove transmitter which is good for BBC and many ITV channels but highly inefficient for most other Digital channels. Also having two TV Aerials on one, one inch diameter pole is not recommended especially on a park home where keeping wind loading and weight to a minimum is essential.

Remedy - What was there was of little use and with the pole and bracket leaning everything was removed and a new Digital TV Aerial with new pole and bracket was installed. The bedroom TV point was no longer required.
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DIY Fault 2

Location - Warndon, Worcester.

Complaint - No TV pictures

Fault - Part of the coax plug was assembled the wrong way around and the braid in the TV coax was wrapped around the solid copper conductor by the householder which in turn created a signal short circuit.

Remedy - Re-make coax cable ends and fit new twist on coax plugs. 
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DIY Fault 3

Location - Belbroughton

Complaint - Noise being generated when ever the wind blew.

Fault - Some brave DIYer had bought all the equipment to install a TV Aerial be didn't possess sufficient knowledge in order to be able to install it correctly. Using a light gauge aluminium pole he placed the pole on the wrong side of the bracket, crushing the pole over a very small area and weakening it at the same time. Although I have placed this fault under the heading of "DIY Fault" I have in the past seen, on the odd occasion so called professionals do exactly the same thing.

Remedy - I am not a fan of aluminium poles, as I attend to many more of these that have succumb to winter storms than I do for the stronger steel equivalent. So I replaced the one inch diameter, damaged aluminium pole for an inch and a quarter steel one and of course, this time I placed the pole the correct way round.
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DIY Fault 4

Location - Lickey Bromsgrove

Complaint - No BBC channels

Fault - This customer informed me that her late husband had installed a Digital TV Aerial in the loft and it had worked perfectly until the beginning of June 2016 when she lost all the BBC channels. Putting my head through the loft hatch it was immediately obvious as to the problem. Perhaps being in the loft and unable to see how other TV Aerials looked on neighbours roofs this DIYer placed the Aerial in the horizontal position instead of vertical, at least he got the direction right which then served them well for many years.

Remedy - Turn the TV Aerial through 90 degrees.
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DIY Fault 5

Location - St Peters, Worcester

Complaint - No signal/TV pictures

Fault -  Weak but sufficient incoming signal lost altogether passing from wall plate to TV (one meter distance) through high loss, shop bought, ten meter fly lead.

Remedy - Change 
ten meter high loss coax fly lead for a short custom made low loss fly lead. 
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DIY Fault 6

Location - Sinton Green, Worcester

Complaint - No TV signal / pictures

Fault - The TV Coax had been accidentally cut while pruning the pyracantha then re-joined with coax plugs and a coupler, finally being covered with PVC tape. This very common DIY repair often results in a total loss of signal within a year or two. The accidental cutting of the TV coax is rarely a problem, so long as it is re-joined and then protected correctly, it's the covering of the joint with PVC tape that will eventually cause the joint to fail. In this case the joint had been covered with tightly bound yellow PVC tape allowing rain water to enter. I would guess that a joint that's left open to the elements with no PVC tape could last longer than one that is covered in tape. One thing for sure is that PVC tape will NEVER stop rain water from entering, no matter how tightly bound the tape may be.

Remedy - As there was still an excellent signal from the coax entering the join it was decided to re-join rather than replace the coax back to the Aerial which in this case would have been a very difficult cable run. Using F type plugs and a coupler (as seen in the bottom two images above) and then wrapping with amalgamating rubberised tape will ensure that this join will last as long as the coax.
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Scaffolder Fault

Location - St Johns Worcester

Complaint - Ever since scaffolding had been removed from the house SKY ceased to work.

Fault - My customer was convinced that the dish had just been knocked off line by a scaffolding pole but in fact the dish was still millimetre perfect with regards to alignment.
A scaffolding pole was to blame but it was a knock to the LNB bracket that caused the problem. With the bracket broken and the LNB dangling down the scaffolder tried to make good with some gaffer tape. This could have worked if he'd paid a little more attention to detail! He placed the LNB the wrong way round and upside down. Click on the image above to see the before (Red arrow) and the after (Green arrow, correct way round)

Remedy - Dispose of the gaffer tape, replace the LNB bracket and place the LNB to point at the dish, the right way up.
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Roofer Fault

Location - Charford, Bromsgrove

Complaint - New owners of property reported that they had no TV reception.

Fault - Some roof work had been carried out in the preceding years but the roofers/builders made an extremely poor attempt to re-install the TV Aerial, bracket and chimney lashing wire. Part of the lashing wire was buried deep into the setting concrete capping on the chimney. The
TV coax had also been cut.

Remedy - As the TV Aerial was around 30 - 35 years old it needed to be replaced. Everything was removed and a new TV Aerial with pole, chimney lashing wire, bracket and coax was installed.
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Gardener Fault

Location - Barnt Green

Complaint - TV pictures very snowy (analouge days)

​Fault - Customer / Gardener failed in their duties to maintain the garden. Ivy swamped the TV Aerial.

Remedy - As pruning was no longer an option the cutting of the steel lashing wire around the chimney proved the best way forward which in turn brought everything down together including all the ivy from the chimney to the ground. Re-install new TV Aerial, pole, coax cable and chimney bracket and offer simple advise to customer with regards to future pruning.
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